Message us via the contact form, send us an email or place an order for a personalised sample of your chosen design.
We aim to respond to enquiries within 48 hours.
We will send you a quote for the items and quantities requested. We recommend ordering extra invitations for those last minute additions. We may not always be able to quickly turnaround additions at a later date.
If you have ordered a sample we will email when your sample is on its way.
If you accept our quote we will send an invoice via email for 50% non refundable deposit to secure your order and production slot. If you are unsure how many invitations or stationery items you require we also accept £30.00 holding deposit should you wish to book us more than 6 months in advance. By accepting our quote you will have agreed to our Terms & Conditions. Payments must be received within 7 days of being issued.
On receipt of your deposit we will send you wording suggestions and examples to help you with your invitations. You can also download these from our website along with spreadsheets for Guest names and Addresses if you would like to personalise your invitations. If you have ordered On the Day stationery we will ask you to complete and email back the Wedding Day spreadsheet which is also available to download. We will require your chosen wording and details at least 1 month before your production slot.
We will create initial digital proofs for your invitations and day stationery 2 weeks before your production slot. This will then give you 2 weeks to inform us of any wording or guest changes and for us to send updated proofs. It is best to send us any changes within the first week as amendments made beyond this point may delay production.
Final quantities will be requested and we will issue an invoice for the remaining balance once the proofs have been approved.
Production begins! YAY! Sit back and relax whilst we lovingly craft your invitations and wedding stationery.
Your order is complete! We will carefully package your items and book in your order for delivery on a day that we have arranged with you. Don’t forget to provide us with your chosen delivery address and phone number to receive updates for your parcel.
You have received your order! How exciting! We would love to hear about your experience and welcome your feedback on your wedding stationery and invitations. Please visit our Facebook page to Like and leave us a review.
If you notice an issue with your stationery or damage to a parcel we kindly ask to inform us within 24 hours of receiving your order so that we can quickly rectify the problem.